Terms and Conditions for Flower Shop Services

Learn more about our terms for ordering, using this website, and accessing our floral services. Please read carefully before placing your order.

December 11, 2025

Acceptance of Terms

By visiting our website or making a purchase, you accept these terms and understand they may change periodically. Continued use of our site or services constitutes agreement to the updated terms.

Definitions

These definitions will help clarify key terms throughout our agreement.

"Website" refers to liranovique.sbs, our online platform for browsing, selecting, and ordering flowers.

"Services" means providing flower products, custom arrangements, consultations, and delivery.

"User" or "Customer" refers to any individual who interacts with our website or purchases products.

"Order" means your purchase or request for a floral product or related service.

Service Usage

Our services are intended for personal, non-commercial use. Orders must be placed in compliance with local laws and regulations.

Eligibility

To use our services, users must be at least the age of majority in their province or territory at the time of order.

Minimum age may vary by province or territory.

Your Responsibilities

Users agree to provide accurate information and follow our policies when placing orders.

Keep all contact and delivery information current and accurate for timely deliveries.
Do not use our website for fraudulent or unlawful purposes or to harm others.
Communicate any issues or changes to orders as early as possible.
Respect our staff and third-party service providers at all times.

Prohibited Uses

The following actions are strictly prohibited:

Submitting false information or impersonating another person or business.
Interfering with website operations or attempting unauthorized access.
Using our site to distribute harmful code or unsolicited communications.
Placing orders with intent to resell or copy our floral designs.
Any activity violating Canadian laws or third-party rights.

Intellectual Property Rights

All content on our website—including text, photos, and logos—remains our property or that of our licensors. Use without written permission is strictly prohibited. Contact us for any requests regarding permitted use.

User Content Policy

You are responsible for any content, messages, or feedback shared via our website. Content must comply with Canadian law and our guidelines.

User Content Rights & Licenses

By providing content, you allow us a non-exclusive, royalty-free license to use, display, or publish your submission as needed to provide services.

Privacy and Data Protection

We safeguard your data according to our privacy policy. Please review our privacy notice for details on how information is collected, used, and protected.

See Privacy Policy

Important Disclaimers

We strive for quality and reliability but cannot guarantee uninterrupted service or that all information is error-free.

No Guarantees

While every effort is made to fulfill orders as requested, factors beyond our control, such as flower availability, may affect your order. Substitutions may occur as needed.

Limitation of Liability

Our liability is limited to the value of your order and does not extend to indirect, incidental, or consequential damages.

Indemnification

Customers agree to defend, indemnify, and hold us harmless against any claims from improper site use or violations of these terms.

Dispute Resolution Process

Disputes should first be addressed through our customer support team. We aim to resolve matters quickly and fairly.

Arbitration

If necessary, unresolved disputes may be referred to arbitration as outlined under Canadian law.

Arbitration location and process are subject to jurisdiction.

Online Dispute Resolution

EU residents may use the European Commission’s ODR platform for consumer complaints.

ODR Platform Information

Severability

If any term is deemed invalid, the remaining provisions remain fully effective.

Entire Agreement

These terms constitute the full agreement between the user and our flower shop regarding service use.

Applicable Law and Jurisdiction

These terms are governed by Canadian law, with disputes handled in your province or territory.

Termination

We reserve the right to suspend or terminate access to our site or services for violations of these terms.

Modifications

We may update these terms at any time. Please review them regularly. Continuing to use our services indicates acceptance.

Contacting Our Shop

For questions about these terms, please reach out using our contact information below.

Email Address: content@liranovique.sbs

Phone Number: +1-230-713-9219

Shop Address: 51 Wolseley Street, Toronto, ON M5T 1A4 Canada

Effective Date: December 11, 2025

Version: 2.0